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Consumer Law Guarantee Reminder

Stephen Curtain

It has been a year since suppliers have been required by the Australian Consumer Law to include the following in supplier contracts, yet we still see many such contracts which do not contain it. Do you comply?

“Our goods come with guarantees that cannot be excluded under the Australian Consumer law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.”